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The Web Hosting Control System
Reseller Level Features


Resellers have complete control of their users' systems. Below is a list of features and functions all resellers have. Helm can support multiple reseller, though each have the same view of how the system has been setup by the administrator.

Manage All Users

At the reseller level you can drill down into any customer's account right through to their individual domains components, such as email accounts. Resellers are given access to all of the features and functions of the customer level.

Manage All Domains

As a reseller you can view, edit and remove domains and domain registrations for your customers. Further functions that can be performed for a domain please view the 'Customers Functions & Features'.

Customer Plan Management

Resellers can create plans for customers to purchase within their own control panels. The customer plans can be individually tailored to the individual customer's needs.

Billing

Helm has an extensive billing system. Resellers can set up billing for their customers and draw sales reports. As a reseller you are capable of viewing outstanding bills, settle bills online where appropriate, or view previous invoices

Personalization

You can include your own custom HTML headers and footers for your customers. Helm will even allow you to provide custom links that will appear on the customer's side bar to go to any location you like such as helpdesks, forums or contact pages.

Messaging

Helm has an internal messaging system. Messaging is a smart way of keeping customers up to date with the latest information. System information messages can also sent to the messaging service to inform the administrator or other users of any problems.
 

 

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